Privacy Policy

Upgrade My Biz LLC

Last Updated: January 3rd, 2026


1. Introduction

Upgrade My Biz (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, software platform, and services, including SMS communications, email communications, appointment reminders, automation tools, and website tracking technologies.

By using our services or opting into our communications, you agree to this Privacy Policy and our Terms of Service.


2. Information We Collect

Contact Information

We may collect personal information such as your name, email address, phone number, business name, and mailing address when you submit forms, create an account, book appointments, request information, or otherwise provide it to us.

Communications Data

If you opt in to SMS or email communications, we collect your communication preferences and maintain records of consent, message delivery, and opt-out activity for compliance purposes.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information about how you interact with our website and platform. This may include IP address, browser type, device information, pages visited, session duration, and interaction data.

Appointment and Service Data

If you schedule appointments, use automations, or access features within the Upgrade My Biz platform, we may collect information related to those interactions.


3. How We Use Your Information

We use the information we collect to:

  • Provide and operate our services and customer support

  • Send appointment confirmations, reminders, and account notifications

  • Deliver SMS and email communications you have explicitly consented to receive

  • Improve our website, platform features, and marketing performance

  • Maintain records related to consent, compliance, and opt-out requests

  • Protect our business, users, and systems, including fraud prevention and security monitoring


4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website and platform are used. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality.


5. How We Share Your Information

We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Third-Party Sharing (SMS Compliance Statement)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services (such as customer support or technical infrastructure) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Email Opt-Out

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in the email.

Access, Correction, and Deletion

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.


10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Upgrade My Biz LLC
Address: 200 S. Andrews Ave Suite 504 #1098, Fort Lauderdale, 33301, Florida, USA
Phone: 1 (844) 440-8421
Email: [email protected]